Frequently Asked Questions
Everything you need to know about your Arace Tech experience.
What is the standard shipping time for electronics?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and tracking information will be provided via email immediately upon dispatch.
Do your products come with a manufacturer warranty?
Yes, all electronic devices sold by Arace Tech come with a minimum one-year manufacturer warranty. Some premium components may include extended coverage as specified on the product page.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to items that are not in 'like-new' condition.
Are your tech products compatible with international voltage standards?
Most of our products are dual-voltage (110V-240V). However, we recommend checking the 'Specifications' tab on the individual product page to ensure compatibility with your local power grid.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For high-end builds, we also offer financing options through Affirm and Klarna.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your package directly through the 'Order History' section of your Arace Tech account.